Privacy Policy
1. Who We Are
This Privacy Policy applies to selinaparker.com, diagnostic.selinaparker.com, and associationarchitecture.com, operated by Selina Parker and Association Architecture Consulting LLC (“we,” “us,” or “our”). Our contact address is [email protected].
2. Information We Collect
Information you provide directly
- Name, email address, organization name, and role/title — collected when you complete the Institutional Diagnostic, schedule a briefing or debrief, or contact us directly
- Diagnostic responses — your answers to the 28-question Association Architecture Institutional Diagnostic instrument
- Payment information — processed by our payment processor; we do not store credit card numbers
Information collected automatically
- Usage data — pages visited, time on site, browser type, referring URL
- Cookies — see our Cookie Policy for details
3. How We Use Your Information
- To deliver the Institutional Diagnostic report and any purchased services
- To schedule and manage Executive Briefings and Diagnostic Debriefs
- To send service-related communications (confirmations, reminders, follow-ups)
- To improve our diagnostic instrument and service offerings
- To comply with legal obligations
We do not use your diagnostic responses for any purpose other than delivering your report and the associated debrief session. We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Third-Party Service Providers
We work with third-party service providers who may process your data on our behalf in the following categories:
- CRM and scheduling — managing contact records, calendar bookings, and automated communications
- Database storage — secure storage of diagnostic submissions and report records
- Email communication — delivery of confirmations, reminders, and service-related messages
- Website and application hosting — serving this site and the diagnostic instrument
- AI-assisted content generation — generating diagnostic report content from your submitted responses
Each provider operates under its own privacy policy and data processing agreements. We select providers who maintain reasonable data security standards.
5. Data Retention
We retain your personal information and diagnostic records for as long as necessary to deliver the services you requested and to comply with applicable legal obligations. Diagnostic records are retained for a minimum of three years to support re-assessment comparisons. You may request deletion at any time by contacting us at [email protected].
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
- Lodge a complaint with your applicable data protection authority
To exercise any of these rights, contact us at [email protected].
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
8. Children’s Privacy
Our services are directed at organizational leaders and association professionals. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted with a revised effective date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
Questions about this Privacy Policy may be directed to:
Selina Parker / Association Architecture Consulting LLC
[email protected]